What a relief it is to have a functioning A/C unit during the dog days of summer, but what happens when the same unit breaks down? Finding a reliable, affordable HVAC technician can be tricky, but it doesn’t have to be. Here are some helpful tips on how to choose an air conditioning repair company in your area, to help you stay cool and comfortable this summer.
Ask for recommendations. Friends, neighbors, co-workers and family members can be a great source of information. Ask around to see if anyone you know can recommend a company to you.
Check references. Any company worth hiring will be more than happy to provide you at least three local references. Be sure to call each one and have a list of questions prepared to ask such as:
- Were you happy with the service?
- Would you hire this company again?
- Did the technician act in a professional manner?
- Were you satisfied with the price?
- Were the repairs done in a timely manner?
Certify the contractor has insurance. Insurance covers both parties in the event the contractor is injured during the time he is in your home. Ask to see the current certificate of insurance before choosing your air conditioner repair company, and verify that it is valid.
Obtain a written, detailed estimate. A verbal estimate isn’t worth the paper it’s printed on. Get everything in writing including parts and labor, and compare costs between companies. Keep in mind that the lowest estimate isn’t necessarily the best; be sure the contractor you hire fits all of your criteria.
Ensure the contractor is licensed. Ask for the contractor’s license number, and verify it with your local licensing board, making sure it is up to date and valid.
Inquire about warranties. Be sure to factor in to your decision the length of warranties offered on parts and labor, as part of a written guarantee.
Check the BBB. While not everyone is registered with the Better Business Bureau, verify there are no complaints against your potential hire.
While choosing the right air conditioning repair company requires you to do a little investigative work, the end result is worth your efforts. Following the steps outlined above can help you find the right company, and have your A/C up and running again in no time.
Interested an HVAC system, but aren’t sure if you can afford the financing? Check out our article on HVAC financing Here